Refund Policy

We take great pride in delighting our customers. Please kindly review our web hosting refund policies.

Payment made for domain registration and custom dedicated individual servers will not be refunded. Creating a dispute in PayPal resolution center will only make your refund blocked for a period of 20 days as we do not respond to disputesWe will refund all customers in a peaceful matter so all clients can receive their money quicker. Refund will be made within 3 days. Accounts Suspended/Cancelled/Terminated by Us do not qualify for the 14 day money back guarantee.

Shared Web Hosting Accounts

All new shared web hosting accounts are covered by a 14 day money back guarantee. If you become dissatisfied with our services at any point within the first 14 days of holding an active account, we will issue a 100% full refund of your money unless otherwise specified at, or prior to, the time of purchase.

Shared Web Hosting Renewals

Your web hosting account will renew on a monthly basis. Refunds for web hosting account renewals will be granted to customers who request a cancellation of their service, in writing, no later than 7 days before the renewal date. No exceptions will be made to this policy.

Domain Names

All domain names sales are made final at the time of purchase. You are the sole owner of any domain names registered through our services upon payment in full. Should you decide to leave our service for another provider, domain names are transferable and therefore not subject to refunds.

VPS Hosting

All new VPS hosting accounts are covered by a 14 day money back guarantee. If you become dissatisfied with our services at any point within the first 14 days of holding an active account, we will issue a 100% full refund of your money unless otherwise specified at, or prior to, the time of purchase.

VPS Hosting Renewals

Your VPS hosting account will renew on a monthly basis. Refunds for web hosting account renewals will be granted to customers who request a cancellation of their service, in writing, no later than 7 days before the renewal date. No exceptions will be made to this policy.

Dedicated Servers

All dedicated server sales are made final at the time of purchase. due to the nature of the business not subject to refunds.

Web Hosting & VPS Addons

We do not provide moneyback guarantee for product/addons bellow,
cPanel License / Dedicated IPs / Extra Bandwith / Extra Disk Space / Extra RAM / Extra CPU / Domain Names / SSL Certificates

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